Avatar Solutions, a provider of patient, CAHPS, employee and physician surveys, recently presented two awards to Howard Memorial Hospital.
The awards included 2014 Exceeding Patient Expectations and 2014 HCAHPS Most Improved.
“We truly enjoy recognizing our patient experience and workforce engagement award recipients each year,” said Lynn Ehrmantraut, senior vice president of performance improvement at Avatar. “The awards highlight the organizations’ commitment to fulfilling their respective missions, in providing a great place to receive care, a great place to work, and a great place to practice medicine. Each of the award-winning organizations deserves this special recognition for all of their accomplishments and innovations over the past year.”
“On behalf of the HMH employees who made these awards possible, I want to say a heartfelt ‘Thank You,’” said Debra Wright, chief executive officer at Howard Memorial.
“Patient satisfaction begins with employee satisfaction, and the overall score on the recently conducted employee satisfaction survey was 4.16 on a scale from one (1) to five (5). These results demonstrate HMH’s commitment to our mission, ‘To Improve the Health of the Communities We Serve.’ I consider it an honor and a privilege to work with staff who strives to achieve our mission, vision and values. I am very proud of these awards.”